Under the U.S. Health Insurance Portability and Accountability Act of 1996, a HIPAA business associate agreement (BAA) is a contract between a HIPAA covered entity and a HIPAA business associate (BA). The contract protects personal health information (PHI) in accordance with HIPAA guidelines.

Once a BAA is signed with Mentor & Match, the following will be enacted on your Mentor & Match account:

Features Enabled:

• End-To-End Encryption will be enabled for all meetings
• In-Meeting File Transfer will be disabled
• Cloud Recording will be disabled
• Remove device/user information in logging and reporting
• Encrypted Chat will be enabled

Encrypted Chat Features:

• Text messages will be encrypted
• Offline messages will only be available after all parties initiate a key exchange
• Disable file sharing
• Disable screen capture
• Disable sending images

For information on how to have a BAA signed with Mentor & Match, please contact us at (877) 211-8504 or by email at info@mentorandmatch.com.