Privacy Policy

Last updated: August 2026

Overview

Mentor & Match Corporation is committed to protecting the privacy of our users and strives to provide a safe, secure user experience. This Privacy Policy sets out the data collection and usage practices that apply to this website, its associated community sites, and the Mentor & Match Connect mobile application (collectively, the "Sites"). It does not apply to third-party websites, services or applications, even if accessible through the Sites. By registering or using the Sites, you agree to the processing activities set forth in this Privacy Policy.

Revisions to this policy

Information collected via the Sites is covered by the Privacy Policy in effect at the time it is collected. We may revise this policy from time to time; when we do, we will update the "Last updated" date above to indicate when the changes take effect.

Information we collect

We collect information to provide and improve the Sites, administer your use of them, respond to your inquiries, and periodically send newsletters and emails promoting our services. This information may include:

• Contact information — name, physical address, email address or telephone number
• Device information — device type, operating system, application version, device ID, IP address and geolocation data
• Information about third parties — references or contacts you provide with their express written consent
• Demographic information — zip code, age, preferences, gender, race or ethnicity, occupation, career history and interests, deidentified and anonymized where possible
• Inferential information — inferences we make from the information you provide (for example, assuming gender from a title such as "Ms.")
• Cookies and web beacons — session and persistent cookies used to keep you logged in, understand site usage and improve the Sites; web beacons used to measure performance and track email and page engagement

We may also acquire personal information about you from third parties with whom we have a business relationship.

How we use information

• To create and administer your account and profile
• To contact you about Site updates, service-related communications and security updates
• To send newsletters, promotions and career advice you have requested
• To inform you of other Mentor & Match products or services
• To respond to feedback and inquiries, and conduct surveys, contests and promotions
• To enable networking, profile browsing and comparison of career background and experience
• To generate internal reports on Site usage and provide "forward to a friend" features

How we share information

We do not sell personal information, and we will not share it with third parties except as described here:

• To provide our services. Profile information may be visible to other community members or to employers and recruiters using the platform, and portions of a searchable resume (excluding contact information) may be made public within a networking profile.
• With service providers who host our servers, analyze data, process payments or provide customer service on our behalf, and who may not use your information for any other purpose.
• In connection with business transactions such as a merger, acquisition or asset sale.
• For legal and safety reasons — to comply with legal process, protect our rights or the safety of others, or stop illegal or unethical activity.
• In accordance with your preferences — for example, if you opt in to receive third-party offers.
• In aggregated or anonymized form with clients, partners and other third parties to understand visitor behavior.

International transfer

Your personal information may be transferred to and processed in the United States or other jurisdictions whose privacy laws may differ from those of your home jurisdiction.

Your choices

We do our best to honor requests to access, correct, update or delete your personal information, subject to the rights of others and applicable law. To close your account or delete your profile information, please contact us; we retain an archival copy only as long as reasonably necessary for audit and record purposes.

Security

We take reasonable administrative, physical and electronic measures to safeguard your personal information, including encryption and secure connections between our database, application and authentication servers. No method of transmitting or storing information over the internet is completely secure, so please avoid posting sensitive information to the Site.

Children's privacy

Our Site is not directed to children under 17, and we do not knowingly collect personal information from children under 17. If we learn we have collected such information, we will take steps to delete it promptly.

Contact information

To exercise your rights above or make any other inquiry, contact Mentor & Match Corporation, Privacy Office, 2785 Pacific Coast Highway #171, Torrance, CA 90505.

FERPA rights

As part of its services, Mentor & Match Corporation provides an access point for students (mentees) to speak privately with mentors. We take student information protection seriously — no one has access to, and we will not disclose, any information from a student educational record without the student's written consent, except to authorized federal or state representatives for audit and evaluation of supported programs, as outlined by the Family Educational Rights and Privacy Act (FERPA). All files are encrypted and secured, server certificates are signed by a recognized certificate authority, and all web communication uses 256-bit SSL encryption.

Your California rights

This section describes the personal information we collect or process about California residents, consistent with the California Consumer Privacy Act (CCPA). We do not sell personal information and do not share it with third parties for third-party marketing purposes without your consent.

• Right to disclosure. You may request the categories and specific pieces of personal information we have collected about you, its sources, our purpose for collecting it, and the categories of third parties with whom it is shared.
• Right to delete. You may request that we delete personal information we have collected from you, subject to certain legal exceptions.
• Right to opt out of sale. We do not sell personal information, so no opt-out mechanism is required.
• Right to non-discrimination. You will not be discriminated against for exercising any of these rights.

You may submit a verifiable request for disclosure or deletion by emailing support@mentorandmatch.com or calling (877) 211-8504. We verify requests by personally contacting the requestor and will respond within 10 days of receipt. You may designate an authorized agent to submit a request on your behalf with your written permission.