Support Center

Frequently asked questions

How do members get access?

All Mentor & Match communities are invite-only. Program administrators invite members by email, and each member sets their own password on first sign-in.

Which package includes video?

Audio calling and video conferencing are included in Communication+. Standard includes secure in-platform messaging.

Can we export our program data?

Yes. Administrators can export engagement and outcome reporting at any time from the Data & Impact dashboards.